Assistant Director, Organizational Accountability

James Madison University

Harrisonburg, VA

Full time

$53.1-55.1k (annually)

College/University Professional


Nov 13

James Madison University invites applications for the Assistant Director of Organizational Accountability in the Office of Student Accountability and Restorative Practices (OSARP). This is a new position and new unit within the department that focuses specifically on student groups and organizations.

The successful candidate will primarily work with Organizational Accountability processes related to student organizations; conduct investigations and create investigation reports; initiate and maintain relationships with internal and external partners; facilitate outreach efforts related to Organizational Accountability; conduct minor, major and flexible Administrative Case Reviews in the Individual Accountability Process; and supervise a full-time Coordinator of Organizational Accountability.

This is a 12-month Administrative and Professional Faculty position. For more information about the office, please refer to the office website

Duties and Responsibilities:

Organizational Accountability Process

  • Partner with the Associate Director for Case Management to coordinate the case management process for student organization investigations, Organizational Accountability cases, and the identification of individual student behavior for referral to the Individual Accountability process.
  • Receive and review reports related to alleged student organization misconduct.
  • Schedule investigation interviews and conduct investigation processes related to reports of alleged student organization misconduct; serve as a primary or secondary investigator during the investigation process.
  • Partner with relevant entities, including but not limited to: students, faculty/staff/chapter advisors, faculty/staff, national organization headquarters, parents/guardians, alumni, offices that oversee student organizations, attorneys, and law enforcement, as applicable, in conducting investigation and Organizational Accountability processes.
  • Create investigation reports that communicate all information obtained during an investigation process.
  • Manage all related workflows in Advocate case management software.
  • Assist departmental leadership in implementing student organization Interim Suspensions as necessary.
  • Partner with the Associate Director for Accountability Board and the Associate Director for Case Management to coordinate the administrative aspects of Organizational Accountability cases.
  • Oversee the tracking, follow-up, and reporting of student organization sanctions and outcomes to internal and external constituents; oversee the collaboration with the internal and external constituents responsible for sanction or outcome completion.
  • Participate in policy development, interpretation, and revisions related to the Organizational Accountability process.

Office Liaison

  • Serve as the primary office liaison with key internal and external constituents, including Fraternity and Sorority Life, Student Leadership and Involvement, University Recreation, Center for Multicultural Student Services, any department that oversees student organizations or groups as defined in the JMU Student Handbook, any faculty/staff/chapter advisor or national organization for a student organization, JMU Police, Harrisonburg Police Department, University Counsel, Commonwealth Attorney’s Office, Title IX Office, JMU Athletics, Clery Compliance Officer, and the Office of Equal Opportunity.
  • Provide updates regarding investigation and Organizational Accountability processes to internal and external constituents; partner with Student Life department for posting of any student organization outcomes on their website.
  • Partner with internal and external constituents to involve them in the investigation and Organizational Accountability process.
  • Assist internal and external partners with education and outreach efforts for student organizations.
  • Seek regular feedback regarding student organization policies, sanctions, and procedures from internal and external constituents.

Individual Accountability Process & Supervision

  • Case Administrator for minor, major, flexible, and suspension level cases, as appropriate.
  • Participate as an Advisor/Guide to Reporting and Responding Parties in the Accountability Process, Sexual Misconduct Accountability Process, and Title IX Sexual Harassment Adjudication Process, as needed.
  • Directly supervise the Coordinator of Organizational Accountability.

Assessment, Data, and Professional Development

  • Collaborate with Associate Director for Case Management and Assistant Director for Educational Programs to assess Organizational Accountability processes, evaluation of student perception and satisfaction, and overall learning outcomes.
  • Assist the Associate Director for Case Management and the Director in providing statistical data, student records, and student organization information related to internal and external reporting, including FOIA or other legal requests.
  • Prioritize professional development by staying abreast of new trends, laws, and research related to student organizations and organizational misconduct.
  • Serve on departmental, divisional and university-wide committees as applicable to the position.

Other Duties as Assigned

  • Perform other duties as assigned by the Associate Director of Case Management or the Director of OSARP.



  • Bachelor’s degree
  • Demonstrated ability to supervise staff/employees


  • Master’s degree in Student Affairs or related field
  • Full-time staff/employee supervision
  • Investigation experience, especially in a higher education setting
  • Personal affiliation, knowledge of, or experience with Greek Letter Organizations
  • Case adjudication, especially in a college setting
  • Collaboration in a team setting and managing programs/processes
  • Understanding of a university conduct process, procedures, and higher education law

To apply go to visit and reference posting number F2344. Pay Range: $53,125 - $55,125

James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

Apply for this position Back to job

You must be logged in to apply to this job.