Coordinator, Organizational Accountability

James Madison University

James Madison University

Full time

$42-44k (annually)

College/University Professional


Nov 13

Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. The university is committed to expanding diversity, fostering equity and inclusion, and supporting superlative teaching and scholarship. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

James Madison University invites applications for the Coordinator of Organizational Accountability in the Office of Student Accountability and Restorative Practices (OSARP). This is a new position and new unit within the department that focuses specifically on student groups and organizations.

The successful candidate will primarily work with Organizational Accountability processes related to student organizations; conduct investigations and create investigation reports; assist in maintaining relationships with internal and external partners; assist with outreach efforts related to Organizational Accountability; and conduct Administrative Case Reviews in the Individual Accountability Process.

This is a 12-month Administrative and Professional Faculty position. For more information about the office, please refer to the office website

Duties and Responsibilities:

Organizational Accountability Process

  • Partner with the Associate Director for Case Management to coordinate the case management process for student organization investigations, Organizational Accountability cases, and the identification of individual student behavior for referral to the Individual Accountability process.
  • Schedule investigation interviews and conduct investigation processes related to reports of alleged student organization misconduct; serve as a primary or secondary investigator during the investigation process.
  • Partner with relevant entities, including but not limited to: students, faculty/staff/chapter advisors, faculty/staff, national organization headquarters, parents/guardians, alumni, offices that oversee student organizations, attorneys, and law enforcement, as applicable, in conducting investigation and Organizational Accountability processes.
  • Create investigation reports that communicate all information obtained during an investigation process.
  • Manage all related workflows in Advocate case management software.
  • Assist departmental leadership with the administrative aspects of Organizational Accountability cases.
  • Coordinate the tracking, follow-up, and reporting of student organization sanctions and outcomes to internal and external constituents; primary contact with the internal and external constituents responsible for sanction or outcome completion.
  • Participate in policy development, interpretation, and revisions related to the Organizational Accountability process.

Office Liaison

  • Serve as a secondary office liaison for collaboration and support of key internal and external constituents, including Fraternity and Sorority Life, Student Leadership and Involvement, University Recreation, Center for Multicultural Student Services, any department that oversees student organizations or groups as defined in the JMU Student Handbook, any faculty/staff/chapter advisor or national organization for a student organization, JMU Police, Harrisonburg Police Department, University Counsel, Commonwealth Attorney’s Office, Title IX Office, JMU Athletics, Clery Compliance Officer, and the Office of Equal Opportunity.
  • Assist internal and external partners with education and outreach efforts for student organizations.
  • Provide updates regarding investigation and Organizational Accountability processes to internal and external constituents.
  • Partner with internal and external constituents to involve them in the investigation and Organizational Accountability process.

Individual Accountability Process

  • Case Administrator for minor, major, and flexible cases.
  • Participate as an Advisor/Guide to Reporting and Responding Parties in the Accountability Process, Sexual Misconduct Accountability Process, and Title IX Sexual Harassment Adjudication Process, as needed.

Data Management, Assessment, and Professional Development

  • Reviews and processes General District Court dockets, Circuit Court dockets, and arrest reports weekly; Immediately notifies Associate Director for Case Management of any high-level individual student behavior; Immediately notifies Assistant Director for Organizational Accountability and Associate Director for Case Management of any student behavior related to student organizations.
  • Verifies information inconsistencies on court dockets and arrest reports with police and court staff.
  • Assist in departmental assessment efforts of OSARP Organizational Accountability processes.
  • Assist in departmental data requests such as statistical data, student records, and student organization information related to internal and external reporting, including FOIA or other legal requests.
  • Prioritize professional development by staying abreast of new trends, laws, and research related to student organizations and organization conduct.
  • Serve on departmental, divisional and university-wide committees as applicable to the position.

Other Duties as Assigned

  • Perform other duties as assigned by the Assistant Director of Organizational Accountability, Associate Director of Case Management, or the Director of OSARP.



  • Bachelor’s degree


  • Master’s degree in Student Affairs or related field
  • Personal affiliation, knowledge of, or experience with Greek Letter Organizations
  • Case adjudication, especially in a college setting
  • Collaboration in a team setting
  • Understanding of a university conduct process, procedures, and higher education law

To apply go to visit and reference posting number F2343. Pay Range: $42,000 - $44,000.

James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

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